Personal Identification Information
Empower Energies may collect personal identification information (as described below, “Personal Identification Information”) from Users in a variety of ways, including, but not limited to, when Users visit the Site, subscribe to a newsletter, fill out a form, and in connection with other activities, services, features, or resources Empower Energies make available on its Site. Users may be asked for and choose to provide to Empower Energies, as appropriate, such User’s name, email address, mailing address, phone number, etc.
Users may, however, visit Empower Energies’ Site anonymously. Empower Energies will collect Personal Identification Information from a User ONLY if a User voluntarily submits such information to Empower Energies. Users can always refuse to supply Personal Identification Information, but should be aware that refusal to supply Personal Identification Information may prevent Users from engaging in certain Site-related activities.
Empower Energies does not intend to either solicit or collect Personal Identification Information from anyone under the age of 13. If a User is under the age of 13, such User should not use nor enter Personal Identification Information through the Site.
Non-Personal Identification Information
Empower Energies may collect non-personal identification information (as described below, “Non-Personal Identification Information”) about Users whenever they interact with the Site. Non-Personal Identification Information may include the browser name, the type of computer, and other technical information about a User’s means of connection to the Site, such as the operating system, the Internet service providers utilized, the User’s IP address, navigational information, and other similar information. Empower Energies does not link each User’s Non-Personal Identification Information to their Personal Identification Information.
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How Empower Energies Uses Collected Information
Empower Energies may collect and use a User’s Personal Identification Information for the following purposes:
•To improve customer service
Information Users provide helps Empower Energies respond to each User’s customer service requests and support needs more efficiently.
•To personalize user experience
Empower Energies may use information in the aggregate to understand how Users (as a group) use the services and resources provided on the Site.
•To improve our Site
Empower Energies may use feedback Users provide to improve its products and services, and/or how Empower Energies communicates them.
•To send periodic emails
Empower Energies may use the email address provided buy a User to send that User information and updates pertaining to that User’s contract or order. It may also be used to respond to a User’s inquiries, questions, and/or other requests. If a User decides to opt-in to Empower Energies’ mailing list, that User will receive emails that may include company news, updates, related product or service information, etc. Empower Energies includes detailed unsubscribe instructions at the bottom of each email for User’s use in unsubscribing from receiving future emails. In addition, a User may contact Empower Energies via our website to unsubscribe.
How Empower Energies Protects Your Information
Empower Energies has adopted appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of its Users’ Personal Identification Information, username, password, transaction information, and data stored on Empower Energies’ Site.
Sensitive and private data exchange between the Site and the Users happens over an SSL-secured communication channel, and is encrypted and protected with digital signatures.
Sharing Users’ Personal Identification Information
Empower Energies does not sell, trade, or rent its Users’ Personal Identification Information to others. Empower Energies may share generic aggregated demographic information not linked to any Personal Identification Information regarding visitors and Users with Empower Energies’ business partners, trusted affiliates, and third-party service providers for the purposes outlined above. Empower Energies may use third party service providers to help it operate its business and the Site, or to administer activities on Empower Energies’ behalf, such as sending out newsletters or surveys. Empower Energies may share the Users’ Personal Identification Information with these third parties for those limited purposes provided that each User has given Empower Energies its (Opt-In) permission.
Third Party Websites
Users may find content on Empower Energies’ Site that links to the sites and services of Empower Energies’ partners, suppliers, licensors, and other third parties. Empower Energies does not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from its Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to Empower Energies’ Site, is subject to that website’s own terms and policies. Empower Energies assumes no responsibility for the policies and practices of third party websites.
Your Acceptance of These Terms
By using this Site, each User signifies his/her/its acceptance of this policy. If a User does not agree to this policy, Empower Energies requests that such User does not use the Site. Each User’s continued use of the Site following the posting of changes to this policy will be deemed its acceptance of those changes.
5750 New King Dr.
Troy, Michigan 48098
This document was last updated on April 23, 2013